GENERAL INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA
Operating in the fields of computer programming, software development, and transition technologies. FLYTEK SOFTWARE AND TRANSITION TECHNOLOGIES INDUSTRY TRADE LTD. (“FLYTEK‘), demonstrates its sensitivity in the sector also regarding the security of personal data.
With this awareness, FLYTEK attaches great importance to the processing, storage and deletion of personal data, both private and general, belonging to its visitors, customers, potential customers, business partners and suppliers across all platforms, in accordance with the Law No. 6698 on the Protection of Personal Data (‘the Law’), the secondary regulations (regulations, circulars, general directives) enacted and to be enacted in connection with the Law, and the decisions taken and to be taken by the Personal Data Protection Board.
Aware of this responsibility, and in our capacity as ‘Data Controller’ as defined by law, we process your personal data in the manner described below and within the limits mandated by legislation.
INFORMATION REGARDING THE DATA CONTROLLER
In accordance with the Law No. 6698 on the Protection of Personal Data, residing at “Yeni Mahalle 8759 Sokak No: 60/1B, Çiğli – İZMİR” FLYTEK SOFTWARE AND TRANSITION TECHNOLOGIES INDUSTRY TRADE LTD. is the data controller.
Company Name: FLYTEK SOFTWARE AND TRANSITION TECHNOLOGIES INDUSTRY TRADE LTD.
Address: Yeni Mahalle 8759 Sokak No: 60/1B, Çiğli – İZMİR
Telephone: +90 232 423 43 59
E-mail: [email protected]
Registered Electronic Mail Address (KEP): [email protected]
Website: https://www.flytek.com.tr/
PURPOSES OF PROCESSING PERSONAL DATA
FLYTEK, operating in the fields of computer programming, software, security systems, access technologies, product supply and sales, needs to process personal data both to fulfill its legal obligations and in situations indirectly required by the products and services it offers.
In this context, your personal data will be processed by FLYTEK;
- Facilitating ease of work,
- Ensuring business continuity,
- Ensuring customer financial tracking and satisfaction,
- Managing customer relations and contract processes,
- Managing sales and supply processes related to security systems, turnstiles, and access control systems.
- Preparing product and service proposals and managing order processes,
- Execution of project design, installation and system integration processes,
- Providing software development and software support services,
- Providing technical support, maintenance and repair services.
- Implementing after-sales support and customer satisfaction processes.
- Evaluating communication and information requests submitted through the website,
- Ensuring website security and functionality,
- Analyzing website usage and advertising interactions in line with relevant user preferences,
- Fulfillment of legal obligations
They are processed in a limited and measured way, always in connection with their purposes.
TRANSFER OF PERSONAL DATA
Your personal data may be used, as needed, in accordance with the conditions specified in Articles 8 and 9 of the Law, for the purposes listed above ;
- To lawyers and legal advisors,
- To insurance business partners,
- To the Social Security Institution (SGK),
- To cargo and logistics companies,
- To product and system suppliers,
- To software, IT and technical support service providers,
- To website hosting and infrastructure service providers,
- To providers of analytics and advertising measurement services such as Google Analytics 4 and Meta Pixel,
- To the authorized public institutions and organizations upon request.
It can be transferred.
When personal data is transferred abroad, actions are taken in accordance with the conditions specified in Article 9 of the Law.
METHODS AND LEGAL GROUNDS FOR COLLECTING PERSONAL DATA
Your personal data is collected by FLYTEK through authorized data processors, whether natural or legal persons, via automated and non-automated methods, verbally, in writing, or electronically, through means such as email, telephone, website, contact forms, various contracts, paper-based forms and records.
In this context;
- Identity and contact information,
- Information regarding customer satisfaction,
- Customer debt information,
- Product amount and order information,
- Proposal and contract information,
- Remote connection support information,
- Customer information for technical support purposes (name, IP address, location, and description of the problem encountered),
- Name, surname, telephone, email and message information provided through website contact forms,
- Technical and statistical information regarding website usage.
Your personal data, such as your personal information, is processed based on the legal grounds specified in Article 5 of the Law, depending on the nature of the processing activity .
These legal grounds include cases where data processing is directly related to the establishment or performance of a contract, necessary for the data controller to fulfill its legal obligations, necessary for the establishment, exercise or protection of a right, and necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
RIGHTS OF THE RELEVANT PERSONS UNDER THE LAW
You can contact FLYTEK at any time to request access to your personal data;
- You can find out whether it has been processed, the purpose of the processing, and whether it is being used for its intended purpose, and if it has been processed, you can request information about this.
- In accordance with the law , you can find out which third parties, both domestically and internationally, share your information.
- If you believe your information has been processed incompletely or incorrectly, you can request that it be corrected.
- You may request the deletion or destruction of your data within the framework of the conditions stipulated in Article 7 of the law .
- You can request that third parties to whom your information has been transferred be notified of any corrections or deletions.
- You can object to a decision that is unfavorable to you due to the analysis of your information by automated systems.
- If you believe your data has been recorded or used illegally and you have suffered damages as a result, you may request compensation for those damages.
Your requests included in your application will be processed as soon as possible, and no later than 30 (thirty) days, depending on the nature of the request.
To exercise your rights under the law, you can submit your applications in writing to FLYTEK in Turkish , and for detailed information, please contact us. The website of the Personal Data Protection Authority You can visit.
YOUR APPLICATIONS
- https://www.flytek.com.tr/ After filling out the application form located at [address], submit a signed copy in person or via notary public to the following address: “Yeni Mahalle 8759 Sokak No: 60/1B, Çiğli – İZMİR”.
- Please submit your application form, signed with your secure electronic signature under the Electronic Signature Law No. 5070, via registered electronic mail (KEP). [email protected] by sending to this address
You can do it.
To exercise your rights as a data subject, your request must be clear and understandable, the matter you are requesting must relate to you personally, or if you are acting on behalf of someone else, you must submit a notarized power of attorney.
Your applications must include the following information, to the extent required by relevant legislation: full name, signature, Turkish Republic identity number, residential or business address, email address, telephone number, and the subject of your request.
FLYTEK reserves the right to make changes to this privacy policy due to reasons arising from the Law, secondary regulations, and Board decisions. Changes to the privacy policy and the updated text will be effective from the date of publication on the website.
